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Harnessing data analytics and fostering transparent communication can unlock enhanced unit performance, elevated guest satisfaction and more.
Contactless ordering and tap-to-pay have shifted from pandemic perk to core hospitality, blending safety and convenience while demanding disciplined ops to build loyalty.
From immersive entertainment to operational innovation, augmented and virtual reality are reshaping the hospitality industry — and franchises like Ctrl V are leading the way.
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While COVID hastened digital transformation in the franchise restaurant industry, today digital tools like table management systems work best alongside a human element.
Loyalty programs show how restaurant franchises can use digital tools to grow engagement, strengthen retention and drive franchise success.
The restaurant industry’s digital shift is fueled by AI and new tech that create seamless, personalized experiences, boosting guest loyalty and driving growth.
CEO Mina Haque details how Tony Roma’s blends AI, data and guest-focused tech to modernize operations while keeping hospitality at the core of the restaurant experience.
AI-powered chatbots can enhance customer service while enabling data-driven personalization, and fostering stronger connections between brands and guests.